Elite Waste Disposal Inc. (Rental Division) is accepting applications for a full-time, permanent Dispatcher to join our growing Rental Division team in Grande Prairie. This position plays a key role in coordinating rental equipment deliveries and providing outstanding customer service to clients throughout Grande Prairie and the surrounding area.
The successful candidate will be highly organized, customer-focused, and able to manage multiple priorities in a fast-paced environment.
Key Duties & Responsibilities
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Uphold Elite’s core value that the customer is our first priority, ensuring all actions support exceptional service.
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Receive and manage incoming customer service and rental requests via phone and email.
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Coordinate and schedule deliveries, pickups, and service calls efficiently.
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Communicate clearly with drivers to ensure jobs are completed safely, accurately, and on time.
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Ensure drivers submit complete and accurate documentation for all completed jobs.
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Confirm trucks and rental units are properly equipped, clean, and ready before dispatch.
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Monitor daily operations and proactively resolve scheduling or service issues.
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Identify training or performance needs of drivers and support staff and communicate recommendations to the Operations Manager.
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Maintain accurate records and assist with general administrative tasks as required.
Qualifications & Requirements
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Valid Class 5 driver’s licence.
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Ability to successfully complete a pre-employment drug and alcohol test.
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Excellent written, verbal, and interpersonal communication skills.
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Strong customer service skills with the ability to handle inquiries or complaints professionally.
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Highly organized with strong attention to detail.
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Ability to work well under pressure and adapt to changing priorities.
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Strong knowledge of Grande Prairie and the surrounding geographic area is considered an asset.
What We Offer
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Competitive compensation
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Health and dental benefits
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Life insurance
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Short- and long-term disability coverage
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Balanced work/life schedule
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Positive, team-oriented work environment
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Opportunities for growth and advancement within the company